Terms and Conditions

1. Company Presentation

The MAV Voyages website is published by:

MAV Voyages
Address: 8 Av. Saint-Ruf, 84000 Avignon, France
Email: contact@mavoyages.com

The site allows users to search, compare, and book ferry crossings and related services offered by partner companies.

2. Purpose

These General Terms and Conditions aim to define:

• The terms of use for the MAV Voyages website
• The conditions for booking transport services
• The rights and obligations of users and MAV Voyages

Any use of the site implies full and unreserved acceptance of these Terms of Use and Sale (T&Cs).

3. Services Offered

MAV Voyages is an intermediary platform allowing:

• The search for ferry crossings
• The comparison of transport offers
• The booking of tickets with partner companies
• Access to complementary travel services

MAV Voyages is not a transport company but an intermediary between the user and the carriers.

4. Site Access

The site is accessible free of charge to any user with Internet access.
MAV Voyages reserves the right to suspend, modify, or interrupt access to the site at any time, without notice.

5. Bookings

5.1 Booking Process

The user selects a crossing, enters their information, and validates their order.

5.2 Confirmation

The booking is only confirmed after:

• Payment validation
• Confirmation sent by email

5.3 Accuracy of Information

The user is responsible for the accuracy of the information provided (names, dates, vehicles, etc.).

6. Price and Payment

The prices displayed are given in euros (€) including all taxes (VAT), unless otherwise stated.

Payment is due immediately at the time of booking and is made through secure payment providers.

MAV Voyages reserves the right to modify its prices at any time, without affecting previously confirmed bookings.

7. Cancellation and Modification

Cancellation and modification conditions depend on the rules of the partner companies.

• Some bookings may be non-refundable
• Fees may apply in case of modification
• MAV Voyages applies the policies of the relevant carriers

It is recommended to check the specific conditions before making any booking.

8. Liability

MAV Voyages acts as an intermediary and cannot be held liable for:

• Transport delays or cancellations
• Service modifications by partner companies
• Losses or damages related to transport
• Errors attributable to carriers

All liability related to transport lies with the operating company.

9. Personal Data

Using the site implies the collection and processing of personal data in accordance with the Privacy Policy.

10. Cookies

The site uses cookies to:

• Enhance user experience
• Measure audience
• Ensure the proper functioning of services

Users can manage their preferences via the cookie banner.

11. User Obligations

The user agrees to:

• Use the site legally
• Not commit fraud or falsify information
• Respect the rights of third parties
• Not disrupt the proper functioning of the site

12. Intellectual Property

All site content (texts, logos, design, interface, graphical elements) is protected by intellectual property law.

Any reproduction, distribution, or use without authorization is prohibited.

13. Force Majeure

MAV Voyages cannot be held responsible in the event of force majeure preventing the execution of its obligations (natural disasters, strikes, mechanical failures, etc.).

14. Modification of Conditions

MAV Voyages reserves the right to modify these General Terms and Conditions at any time.

Users are encouraged to consult them regularly.

15. Applicable Law and Disputes

These Terms and Conditions are governed by French law.

In the event of a dispute, an amicable solution will be sought as a priority.
Failing that, the French courts will have sole jurisdiction.

16. Contact

For any questions relating to the T&Cs:

📧 Email: contact@mavoyages.com